Delivery Information | IBT Building & Timber Merchants

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Temporary Closure of our Branch and Online Ordering

Thanks for Visiting Our Website.

Following the Prime Minister’s statement on 23rd March, it is with regret and respect that we have temporarily closed our branch and will not be taking online orders until further notice.

The wellbeing of our customers and colleagues is our priority and we apologise for any inconvenience caused. We appreciate that you might have questions during this time, so we will be posting any updates via our social media channels, Facebook and Twitter. You can also email us at enquiries@ibtmerchants.co.uk where we will answer queries.

We look forward to having you back as soon as possible and wish you and your families all the best during this extremely trying time.

Regards from all at IBT

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Delivery Information

Our delivery dates are Monday to Friday 7:45 to 16:45 and occasionally on Saturday mornings. We use our own fleet of vehicles as well as external and third party haulage, depending on the nature of the transaction at the time.

Standard delivery from IBT on stocked products can fluctuate at times but is on average around 2 working days. Next day delivery is possible but is dependent on the situation within our schedule at the time of ordering.

Our staff will advise you following point of sale what your delivery date will be and we will endeavour to tie that down to an am or pm slot. Delivery times given are an estimate and are unfortunately not guaranteed owing to the variables that can be encountered on a daily basis.

Deliveries may incur a charge based on the value of the order and the location of the delivery. To see the potential delivery charge for your location, please enter your postcode below and the stated charges all include VAT @ 20%:

Enter your postcode

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