Vehicle Damage Waiver

You may choose to pick up/collect your merchandise from IBT Building & Timber (Merchants) Ltd, where we offer a complementary loading service as a courtesy to our customers.

Collection times are Monday to Friday 7:45 am to 16:15 pm & 8:00am to 11:45am on a Saturday morning.

By virtue of utilising our loading service, customers acknowledge and agree to absolve IBT Building & Timber (Merchants) Ltd from any risks involved in the loading process. Upon accepting loading assistance, the customer is therefore releasing IBT Building & Timber (Merchants) Ltd and/or its employees from liability or responsibility for any damage that may occur from loading your vehicle., therefore absolving IBT Building & Timber (Merchants) Ltd of any damage or liability that may occur when loading merchandise via a forklift or manually onto or into any customer vehicle. 

Customer in addition assumes full responsibility for transporting any collected merchandise safely, as well as to adhere to our Loading and Securing conditions below.

Loading And Securing Merchandise

Customer agrees to: – Provide a safe and capable vehicle for transporting merchandise – assume responsibility for picking up and transporting merchandise.

Customer agrees to: – Stop the loading service if load exceeds the capabilities of the vehicle – Stop the loading service if the vehicle appears unsafe to operate – Secure merchandise prior to driving off.

IBT Building & Timber (Merchants) Ltd reserves the right to: – Refuse and/or cease loading service.

Safety precautions for customer –

Stand 2 metres away during loading service when machinery is in use – Exercise caution during loading service. 

Observe loading process at all times whilst maintaining the 2 metre gap.

Thank you for your business.

Regards

The team at IBT Building & Timber (Merchants) Ltd.